FAQs

  • I have my MPEG-1, how do I get started?

    Below is a demo of SyncUploader.  SyncUploader can be used if you already have your media in the desired digital format (i.e. MPEG-1.)

    Demo: Sending in a Job
    Demo: Retrieving Finished Synchronized Transcripts

  • How do I get my synchronized transcript into TrialDirector?

    Synchron will deliver the synchronized transcript in the native TrialDirector “.cms” format. You may need to help TrialDirector find your media files. To do this, please use the “Multimedia” menu from the top of the screen and select Modify Multimedia Location(s). Follow the dialogs and you’ll be ready to roll.
    It is also possible to use our Universal ASCII text file to load into TrialDirector. As we now deliver the .cms file this is no longer recommended.

  • Can an audio-only recording be synchronized with a transcript?

    Yes indeed! Many court reporters record the proceedings with a high quality table microphone and send in their transcript along with the audio from the deposition. Because the audio quality is not as high as with individual lavaliere microphones for each speaker, the audio is good enough to get an approximate synchronization. It is easy for the court reporter to deliver a CD with the synchronized transcript and audio which will auto-play in the Synchronizer for the attorney.

  • I want to make video clips from depositions using a trial presentation application. Can the synchronized files I get from Synchron be used in Sanction or Trial Director?

    Yes. This is one of the primary uses of a synchronized transcript from Synchron.

  • How do I send you my files?

    If your audio or video deposition has not been encoded, send the tape(s) to Synchron for encoding. Use any overnight parcel carrier. Customers in the Twin Cities may opt to have tapes, CDs or hard drives sent to us by courier. If you plan to send physical media via courier, our office hours are generally M-F, 8 am – 5:30 p.m., but they can be extended if we are notified ahead of time.

    Our address is:
    Synchron Voice and Video
    4915 West 35th Street, Suite 200
    Minneapolis, MN 55416

    Include a cover letter in your package that includes your name, company name, shipping address, billing address, phone number and email address. If you would like the files manually proofed, please indicate that in your cover letter.

  • My video has not been encoded. Can I still send them in for synchronization?

    Sure. Just send in your tapes/DVDs, and ASCII or eTran transcripts, and we’ll take care of the rest. There are two steps that need to take place. First, Synchron will encode your files to MPEG-1 format. Next, the digital video and transcript will be synchronized.

  • My files are already encoded. Do I have to ship the physical media to you?

    Absolutely not. Customers who would like to send their files to us electronically can download the SyncUploader application, which lets you send files over the Internet through a secure encrypted connection.

  • Video files are very large. How long does it take to send a deposition over the Internet?

    Video files are very large, but SyncUploader extracts only the audio and compresses it to a size of about 10MB per hour of deposition.
    An example transfer time per hour of video (audio) at various speeds
    DSL/Cable  :    aprox.  1 – 5 minutes
    ISDN          :    aprox. 11 minutes
    Modem       :     aprox. 30 minutes

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